Privacy Policy

1. Overview

ForgeScene Institute (“we”, “us”, “our”) provides online training in cinematography and camera operation. This Privacy Policy explains what personal data we collect, how we use it, and the rights you have. Contact us at [email protected] for any questions.

2. Data We Collect

• Account Data: name, email address, password hash, and country.
• Transaction Data: purchased modules, pricing, and timestamps (processed by our payment provider).
• Usage Data: pages visited, time on page, feature usage, and error reports.
• Support Data: messages submitted via forms or email.

3. How We Use Data

• Provide and improve our services and content.
• Process transactions and deliver receipts.
• Respond to support inquiries and mentor feedback requests.
• Detect abuse, secure accounts, and prevent fraud.

4. Cookies & Local Storage

We use cookies and local storage to remember preferences such as theme (dark/light), cookie consent, and to persist cart and Fallows selections. You can clear these anytime via your browser settings or by removing localStorage keys fsi-theme, fsi-cookies, fsi-cart, and fsi-fallows.

5. Lawful Bases

We rely on contract (to deliver purchased content), consent (for optional communications), and legitimate interests (to improve services and secure the platform).

6. Data Sharing

We share personal data with payment processors and infrastructure providers strictly to deliver our services. We do not sell personal data.

7. International Transfers

When data moves across borders, we use appropriate safeguards and standard contractual clauses where applicable.

8. Data Retention

We keep account and transaction data for as long as your account is active and as required by law. Support messages may be retained to improve service and maintain records.

9. Your Rights

• Access and portability of your data.
• Correction of inaccurate data.
• Deletion, subject to legal and contractual limitations.
• Objection and restriction of processing in certain cases.
• Withdrawal of consent for communications.

10. Security

We apply role-based access, encryption in transit, and secure development practices. No method is 100% secure; report concerns to [email protected].

11. Children’s Privacy

Our services are intended for individuals 16+ or the age of digital consent in your jurisdiction.

12. Changes

We may update this policy. Material changes will be announced on this page with a new effective date.

13. Contact

ForgeScene Institute, Support: [email protected], Tel: +1 (323) 555-0147.